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Case Study

Feed case: GTIN cleanup restored Shopping eligibility

A Merchant Center issue was caused by mismatched product identifiers across variants.

Direct answer

The fix was to remove invented identifiers, use real GTINs where available, and align brand and MPN fields across the feed.

Context

Several products were disapproved or limited because identifiers did not match manufacturer data.

Actions taken

The useful part of this case is the operating sequence, not a generic success claim.

  • Audited feed identifier fields by product and variant.
  • Set identifier_exists correctly for products without valid GTINs.
  • Re-submitted the feed after aligning visible product facts.

Result and lesson

Shopping eligibility recovered for corrected products, and future feed QA gained a clear identifier rule.

FAQ

Why not leave identifier fields blank?

If valid identifiers exist, platforms expect them. If they do not exist, the feed must say so correctly.

Can wrong GTINs hurt catalog performance?

Yes. They can cause disapprovals, wrong matching, and weaker product understanding.

Should feed data match page data?

Yes. Price, availability, brand, title meaning, and product identity should align with visible page facts.

Feed case: GTIN cleanup restored Shopping eligibility - Ecomwith