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Membership billing terms

Auto-renewal and Alipay auto-debit terms

This page explains Ecomwith membership billing cycles, payment methods, auto-renewal status, cancellation, refund policy, and support. Users should confirm the renewal terms for the selected plan and payment method before paying.

Credit card

Auto-renewal supported

After confirmation, membership renews automatically on the selected monthly or yearly cycle. Users can cancel auto-renewal from Billing and keep access until the current period ends.

Alipay

Auto-debit under review

Before Alipay auto-debit is approved and enabled, Alipay payments open the current billing period only and do not auto-renew. After approval, the authorization screen will show amount, cycle, cancellation method, and support channel.

Billing cycles and amounts

  • Pro monthly: RMB 120/month
  • Max monthly: RMB 1,200/month
  • Pro yearly: RMB 1,152/year
  • Max yearly: RMB 11,520/year
View pricing

Cancellation, refund, and support

Auto-renewing subscriptions can be canceled from Billing. After cancellation, paid access remains available until the current period ends. Ecomwith paid memberships provide immediate access to digital tutorials, cases, tools, and learning materials. The current policy is non-refundable after purchase. Complaints or exceptional reimbursement requests can be sent to [email protected].

For auto-renewing subscriptions, Ecomwith sends an email reminder 3 days before the scheduled charge. The reminder includes the scheduled charge date, amount, and Billing management link.