Membership policy
Last updated: 2026-07-05. This page explains the refund scope, exceptional billing review, and support channel for Ecomwith memberships.
Ecomwith paid memberships provide immediate access to digital tutorials, cases, tools, resources, and member content. Unless required by applicable law, or unless we confirm duplicate charges, incorrect charges, technical activation failure, or a similar exception, activated memberships are generally non-refundable.
If a user believes there was a duplicate charge, unauthorized charge, incorrect amount, membership activation failure, or another billing issue, Ecomwith support will review the order record, payment record, access status, and applicable requirements.
Contact [email protected] with your account email, order number, payment time, payment method, and issue details. We usually respond within 24 to 48 hours on business days.
This refund policy should be read together with the terms of service, auto-renewal terms, and the payment method selected by the user.