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Intermediate5-7天17 lessons

E-commerce Operations: Core Elements Driving Performance Growth

店铺搭建完成后,通过选品、库存、定价、SEO、内容、转化、广告、社媒、客服口碑、复购留存、履约退货、数据分析、利润复盘、活动日历、Feed 运营与 AI 自动化等运营体系,实现业务的持续增长。

Quick Answers

TL;DR: This series is step-based; follow in order and complete each practical lesson.

Q: Should I follow the order?A: Yes, later lessons often depend on earlier concepts.

Who Should Start Here

Best for operators who already have a live store and some orders, but still lack repeatable merchandising, reporting, and cross-team operating rhythm.

Course Outline

Course Outline

Follow the sequence and complete each lesson’s matching setup or review task.

17 lessons
1
Lesson 1持续进行

Continuous Product Research and Market Insights

This lesson helps you: A 2026 guide to continuous product research for ecommerce stores, covering market-first research, demand validation, competitor breakdowns, margin and compliance screening, and a weekly research cadence

Start here if you're new to this series. Then read: "Inventory Management and Demand Planning".

2
Lesson 2持续进行

Inventory Management and Demand Planning

This lesson helps you: A 2026 ecommerce inventory management guide covering demand forecasting, reorder points, safety stock, stockout cost, SKU segmentation, preorder strategy, supplier lead time, and weekly inventory operations

Best after "Continuous Product Research and Market Insights". Then continue with "Pricing, Margin, and Promotion Strategy".

3
Lesson 3持续进行

Pricing, Margin, and Promotion Strategy

This lesson helps you: A 2026 ecommerce pricing and promotion guide covering true landed cost, margin formulas, minimum profitable price, free-shipping thresholds, bundles, discount guardrails, compare-at price, and weekly pricing reviews

Best after "Inventory Management and Demand Planning". Then continue with "SEO Optimization and Organic Traffic".

4
Lesson 4持续进行

SEO Optimization and Organic Traffic

This lesson helps you: A 2026 ecommerce SEO guide covering search intent, product and collection page roles, on-page optimization, technical indexation, Merchant Center, and AI-search visibility

Best after "Pricing, Margin, and Promotion Strategy". Then continue with "Visual Content Creation".

5
Lesson 5持续进行

Visual Content Creation

This lesson helps you: A 2026 visual content guide for ecommerce stores, covering product image systems, short-form video, UGC, AI-assisted production, and reusable asset library management

Best after "SEO Optimization and Organic Traffic". Then continue with "Conversion Rate Optimization".

6
Lesson 6持续进行

Conversion Rate Optimization

This lesson helps you: A 2026 CRO guide for ecommerce stores, covering funnel diagnosis, product-page trust structure, mobile friction, heatmaps, A/B testing priority, and profit-aware optimization

Best after "Visual Content Creation". Then continue with "Ad Creative Optimization".

7
Lesson 7持续进行

Ad Creative Optimization

This lesson helps you: A 2026 ad creative guide for ecommerce stores, covering creative testing systems, hooks and angle variables, platform automation, creative fatigue, and downstream conversion review

Best after "Conversion Rate Optimization". Then continue with "Social Media Management".

8
Lesson 8持续进行

Social Media Management

This lesson helps you: A 2026 social media management guide for ecommerce stores, covering platform roles, content pillars, creator partnerships, comments and DMs, organic-to-paid workflows, and weekly reviews

Best after "Ad Creative Optimization". Then continue with "Customer Service and Review Operations".

9
Lesson 9持续进行

Customer Service and Review Operations

This lesson helps you: A 2026 ecommerce customer service and review operations guide covering support SLAs, ticket triage, post-purchase communication, review collection, negative review handling, UGC reuse, AI support boundaries, and weekly voice-of-customer reviews

Best after "Social Media Management". Then continue with "Retention Email and Lifecycle Marketing".

10
Lesson 10持续进行

Retention Email and Lifecycle Marketing

This lesson helps you: A 2026 ecommerce retention and lifecycle marketing guide covering welcome flows, browse and cart abandonment, post-purchase, replenishment reminders, win-back flows, segmentation, deliverability, and weekly retention reviews

Best after "Customer Service and Review Operations". Then continue with "Fulfillment, Returns, and Post-Purchase".

11
Lesson 11持续进行

Fulfillment, Returns, and Post-Purchase

This lesson helps you: A 2026 ecommerce fulfillment and returns guide covering shipping promises, order fulfillment, tracking, order status, reverse logistics, return SOPs, packaging experience, and weekly post-purchase reviews

Best after "Retention Email and Lifecycle Marketing". Then continue with "Multi-Channel Advertising".

12
Lesson 12持续进行

Multi-Channel Advertising

This lesson helps you: A 2026 multi-channel advertising guide for ecommerce stores, covering Meta, Google, and TikTok channel roles, budget allocation, measurement consistency, channel coordination, and scaling decisions

Best after "Fulfillment, Returns, and Post-Purchase". Then continue with "Data Analysis and Business Optimization".

13
Lesson 13持续进行

Data Analysis and Business Optimization

This lesson helps you: A 2026 ecommerce analytics guide covering metric hierarchy, core business KPIs, tool roles, weekly reporting, profit review, and a minimum viable analytics loop

Best after "Multi-Channel Advertising". Then continue with "AI Commerce and Automation Operations".

14
Lesson 14持续进行

AI Commerce and Automation Operations

This lesson helps you: A 2026 ecommerce AI commerce and automation guide covering Shopify AI, Sidekick, Flow, agentic commerce, AI support, content automation, inventory signals, human review, and weekly AI operations reviews

Best after "Data Analysis and Business Optimization". Then continue with "Profit Reporting and Weekly Business Review".

15
Lesson 1550分钟

Profit Reporting and Weekly Business Review

This lesson helps you: Learn how to run a weekly ecommerce business review that combines profit reading, channel performance, merchandising, customer support, and fulfillment into one operating rhythm.

Best after "AI Commerce and Automation Operations". Then continue with "Merchandising Calendar and Campaign Planning".

16
Lesson 1645分钟

Merchandising Calendar and Campaign Planning

This lesson helps you: Build a merchandising and campaign calendar that aligns launches, promotions, content, and ad coordination instead of running reactive operations.

Best after "Profit Reporting and Weekly Business Review". Then continue with "Merchant Center and Feed Operations".

17
Lesson 1745分钟

Merchant Center and Feed Operations

This lesson helps you: Turn Merchant Center and feed quality into a recurring ecommerce operations workflow instead of a reactive troubleshooting task.

Best used as the closing lesson after "Merchandising Calendar and Campaign Planning".

After completing this series you will master

A systematic cross-border ecommerce knowledge system

Complete Knowledge System

Systematic learning, step by step

Practical Skills

Real cases, apply immediately

Actionable Plans

Clear path, execute directly

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